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This factor reflects the public perception of a company, its products and brands. This would include the reputation of the company, the personal reputation of the company manager/owner as well as the brand value of the company. It has an impact on the other financial factors, affecting for example:
• Assessment of the company by lending institutions and financial markets, and thus access to capital
• Ability to attract business partners as well as quality employees
• Licence to operate - legal, community and global licence
• Reputation that can be quantified by: - Customer satisfaction surveys - Ranking in lists (e.g. most admired companies) - Perception in public opinion polls - Formal valuation of the company's overall brand
For companies sponsoring any Mayflower initiative - Health, Education, Empowerment, Enviromental or Community development - we anticipate strong potential improvements in public perception.
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